No Illustrations showing up

Nov 02, 2021

Is anyone else having problems with no Illustrations showing up? I get "No Results Found" no matter what I search for. No one on my team has any, and some of us are on different networks. Is it the Network Endpoint issue, or is it something else?

7 Replies
Becca Levan

Thanks for reaching out, Karen & Jim!

We are currently investigating this issue, and the details are on our status page:

Investigating - When searching for Content Library 360 illustrations in Storyline 360, Studio 360, or Rise 360, no results are shown.

We’ll keep you posted as we continue to investigate this — we’re sorry for the trouble!

Adam Martin

Shareware and Freeware is pretty restricted at my company, for security purposes. So sites like and get blocked. These restrictions had to be lifted for me in order to have photos display in Content Library 360. Icons and Characters were displaying initially before the lifted restrictions though.