Not getting the INSTALL button even after checking on the terms Jul 18, 2018 By Michele K Win 7 Enterprise 64 bit with SP1 meets all the basic requirements for installation While installation, it does not show the INSTALL button Need help at the earliest.
Ashley Terwilliger-Pollard Staff almost 6 years ago07/19/18 at 1:08 pm (UTC) Hi Michele, I'd love to help - what version of Storyline are you trying to install? What are you seeing after downloading the Storyline version you're trying to install? Any screenshots you could share would be helpful for me to point you to some next steps.
Michele K Author almost 6 years ago07/24/18 at 2:02 pm (UTC) Thank you, Ashley I'm trying to install Storyline 3. I added a screen capture to show what displays when I try to do the install. I'm not sure why the 'Install Now' button is inactive. Any help you can provide is appreciated! Thanks! Storyline3_3InstallNow.png
Michele K Author almost 6 years ago07/24/18 at 3:43 pm (UTC) Hi, I found the answer here: https://community.articulate.com/discussions/articulate-storyline/storyline-3-trial-can-t-click-on-install-button
Alyssa Gomez Staff almost 6 years ago07/25/18 at 6:03 pm (UTC) So glad you found what you needed, Michele! Let us know if you need any more help!
4 Replies
Hi Michele,
I'd love to help - what version of Storyline are you trying to install?
What are you seeing after downloading the Storyline version you're trying to install? Any screenshots you could share would be helpful for me to point you to some next steps.
Thank you, Ashley
I'm trying to install Storyline 3. I added a screen capture to show what displays when I try to do the install.
I'm not sure why the 'Install Now' button is inactive. Any help you can provide is appreciated!
Thanks!
Hi, I found the answer here: https://community.articulate.com/discussions/articulate-storyline/storyline-3-trial-can-t-click-on-install-button
So glad you found what you needed, Michele! Let us know if you need any more help!
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