Not my problem.... I think?
I have finished a module of learning for a company. Its been tested by me and them and works as a SCORM file on the test system just fine. They loaded it on their production system today and it works..... so long as the learner is using an external internet connection or using the internet connection from their "main network pipe" at the state HQ. It creates an error in the final assessment if done from a computer in their regional offices. They are using SAP as their LMS.
They have asked me to review the product, thinking it is an error with articulate. But - if it works in the other circumstances apart from certain computers connected to the internet through their own network, surely its not an Articulate thing????
Has anyone come across something like this before?