Published a course for iPads (HTML 5 only) and the content in the Notes pane does not scroll at all and Glossary pane (which are configured as drop downs, not sidebar), does not scroll reliably. The menu scrolls reliably. Any suggestions?
As I noted above, the 2-finger scroll works in the menu but not in drop-down notes at all, and or in a drop-down glossary only rarely and not reliably.
My apologies, I must have missed where you mentioned using the two finger scroll so I just wanted to ensure I pointed that part out.
Our QA team is aware of an issue where the two finger scrolling is inconsistent, and it's something our team is looking into, but I don't have a time frame to offer at this point. If you're able to use the two finger scroll while in the menu but not the drop downs, I would suggest including the glossary and resources tab as a part of the left (or right) sidebar as a workaround.
I can't use the side bar at this point and I have replaced the glossary with a pdf in the resources. Glad to know it is acknowledged, there are other issues that continue to crop up with HTML5 on iPads. Getting better, but not entirely there yet.
5 Replies
Hi Paul,
When scrolling in the HTML5 version, you'll want to use the two finger scroll method described here.
As I noted above, the 2-finger scroll works in the menu but not in drop-down notes at all, and or in a drop-down glossary only rarely and not reliably.
Hi Paul,
My apologies, I must have missed where you mentioned using the two finger scroll so I just wanted to ensure I pointed that part out.
Our QA team is aware of an issue where the two finger scrolling is inconsistent, and it's something our team is looking into, but I don't have a time frame to offer at this point. If you're able to use the two finger scroll while in the menu but not the drop downs, I would suggest including the glossary and resources tab as a part of the left (or right) sidebar as a workaround.
I can't use the side bar at this point and I have replaced the glossary with a pdf in the resources. Glad to know it is acknowledged, there are other issues that continue to crop up with HTML5 on iPads. Getting better, but not entirely there yet.
Thanks Paul for the update and if you need anything else please let us know.
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