I've been using Captivate for a long time and wanted to give Storyline 2 a try, but I keep running into problems with the numeric entry field.
If I enter an initial value in the field (e.g. 0.0), the font size changes when the user clicks the field and starts writing - no matter what I do, I can't seem to get just one font size in the field - is there some way to solve this? (I've tried locking the field after formatting, but with no luck)
This is an issue that our QA Team is aware of is occurring when you change the default value in the entry box.
I will add this thread for user awareness and it will allow us to update this thread when applicable. The only workaround is to not remove the initial placeholder.
We know this is a big pain point for customers and we have spent some time looking into this issue and a solution. The problem is that the formatting in the text boxes isn’t being retained when they no longer contain text, because Storyline isn’t saving the document state when there’s no text. This means there’s nothing to keep track of the different font settings when the box is empty. As we’ve looked at saving the document state when there is no text in order to keep track of these settings, we’ve had to take a look at all of the different places where you can have text, such as in text entry boxes, in normal text boxes, on shapes, in placeholders, in the notes panel, etc. Some of these areas need to act one way if they contain text, and act another way if they don’t have text. The effects of these changes are far reaching and involved. We want to make sure we don’t hold up getting out some other important fixes which were included in Update 8 of Storyline 2, while we continue to dig into this issue.
Thanks for your patience and feel free to let us know if you have any other questions.
3 Replies
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Hi Martin!
This is an issue that our QA Team is aware of is occurring when you change the default value in the entry box.
I will add this thread for user awareness and it will allow us to update this thread when applicable. The only workaround is to not remove the initial placeholder.
Hi all,
We know this is a big pain point for customers and we have spent some time looking into this issue and a solution. The problem is that the formatting in the text boxes isn’t being retained when they no longer contain text, because Storyline isn’t saving the document state when there’s no text. This means there’s nothing to keep track of the different font settings when the box is empty. As we’ve looked at saving the document state when there is no text in order to keep track of these settings, we’ve had to take a look at all of the different places where you can have text, such as in text entry boxes, in normal text boxes, on shapes, in placeholders, in the notes panel, etc. Some of these areas need to act one way if they contain text, and act another way if they don’t have text. The effects of these changes are far reaching and involved. We want to make sure we don’t hold up getting out some other important fixes which were included in Update 8 of Storyline 2, while we continue to dig into this issue.
Thanks for your patience and feel free to let us know if you have any other questions.
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