I need a help. We have developed a presentation using Articulate Storyline 2 for ipad player.
I am somehow experiencing new issues, on the iPad 2 with ios 9.1. The course plays just fine, but there is no sound. Sometimes, when playing with the seekbar, you hear some glimps of sound. On the other iPad I've tested the course with, everything is fine.
Hi there. I am having the same problem and I'm working with SL2 update 9. I just read in another forum that someone else (11 months ago) had a similar issue and had luck using Chrome on the ipad, rather than using Safari. I'm going to try that next. Fingers crossed.
Thanks for stopping in, Crystal, and yes, please let us know if you find success or if you still have issues and we'll see what more we can do to assist.
3 Replies
Hi, Ashok -- Thanks so much for reaching out, and sorry to hear of your troubles! May I ask if you have had a chance to take a look at this information for when Audio in Articulate Storyline 2 Courses Doesn't Always Play in HTML5 Output on iOS 9 Devices?
Hi there. I am having the same problem and I'm working with SL2 update 9. I just read in another forum that someone else (11 months ago) had a similar issue and had luck using Chrome on the ipad, rather than using Safari. I'm going to try that next. Fingers crossed.
Thanks for stopping in, Crystal, and yes, please let us know if you find success or if you still have issues and we'll see what more we can do to assist.
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