Opening a Video in a New Browser Window (it's too small)
Sep 23, 2014
In Storyline 1, I’ve added a video that is 1280x720, and set it to open “In new browser window.”
Unfortunately the new browser window plays a much smaller version of the video than the original, causing a lot of blurriness & degradation. I noticed these height & width settings are passed as URL variables, such as “exWidth=852&exHeight=480” (entire Storyline generated URL below). When I change the size in Storyline 1, all it does is change the graphic size, not the outputted URL that controls the video size in a new window.
How can I adjust these settings from within Storyline 1 so the video plays back at the appropriate size?
3 Replies
Hi Caroline,
Where are you setting the size of the video? When I try inserting a video file into Storyline, and change the size within Storyline, it'll change what appears on my slide - but when the video launches in the new window, it's launching at the same size every time.
Could you share the video file with us so that we could take a look at how this is behaving?
Normal 0 false false false
oNotPromoteQF /> EN-US X-NONE X-NONE 
ontGrowAutofit /> 
ontFlipMirrorIndents /> MicrosoftInternetExplorer4
Hi Ashley,
Thx for your response. The “Size” panel in Storyline does not correlate to the URLvariables passed from Storyline when the video opens in a new window. Changingthe values in the ‘Size’ panel just changes the graphic size that you click onto launch the video in a new window. The video size in the new window appearsto be similar/ slightly smaller than the window size URL variables (852x511,specifically “exWinWidth=852&exWinHeight=511”), so is there a way to changethat setting in storyline? Or a way to remove that entirely & let the videoplayback at 100%? Somehow Storyline is generating these URL variables & we need to be able to edit those values.
Hi Caroline,
I don't believe there is a way to edit those values, and believe it is based on how Storyline is reading the video dimensions to launch in a new window. If the video is hosted on another site, can you adjust the properties there to lock or adjust it to ensure it'll always open at that height/width?
This discussion is closed. You can start a new discussion or contact Articulate Support.