We have an issue in our course that when launched in Chrome navigator there's a shape that dissapears. This issue only appears in Chrome, it works perflectly in Firefox and IE. We did not have this problem before (weeks ago), might it be Chrome's updates?
Hi there, Marc. Glad to have you here in the community!
Thanks for bringing this behavior up. I'm unable to recreate the overlapped shape issue in a test Storyline 3 (Update 5) file on Chrome 72, so I'll need your help:
Did you publish the course for Web, LMS, or something else?
Would you mind sharing a sample slide with me? It'll help me get a clear picture of what's happening, and I'll delete it after troubleshooting. If that works for you, you can share it publicly in the forums here or privately with me here.
Hi Marc, have you updated to the latest version of Storyline 3? There were issues with the last Chrome update that affected objects in Storyline. The latest Storyline 3 update fixed these. Noel
2 Replies
Hi there, Marc. Glad to have you here in the community!
Thanks for bringing this behavior up. I'm unable to recreate the overlapped shape issue in a test Storyline 3 (Update 5) file on Chrome 72, so I'll need your help:
We'll figure this out together!
Hi Marc, have you updated to the latest version of Storyline 3? There were issues with the last Chrome update that affected objects in Storyline. The latest Storyline 3 update fixed these. Noel
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