PDF File not publishing correctly

Apr 02, 2022

I have a PDF file in my templates folder on my desktop

C:\Users\sharo\Work2018\ADR\Korean\AS360\SRM\templates\OPRA102 - Template - Spend summary examples - Spend by Category.pdf

I check URL/file in AS360 storyline and it shows correct PDf - I open it and it is the correct file

However, when I publish to review board or to desktop it is still the English version of the PDF which was deleted from the folder?

I am so confused this has happened on 2 of my files now, all the others are okay and publishing correctly

Can anyone help?

2 Replies

Zach Long

2 years ago04/02/22 at 9:15 pm (UTC)

Hello,

Thank you for reaching out! I am sorry that you are running into this roadblock.

It could be a cached issue with your browser still holding the old file names. You may want to try to enter a different file name, then reopen the url and link to the replacement file.

Walt Hamilton
Hero

2 years ago04/03/22 at 12:22 am (UTC)

Or open your browser in an incognito or private window.