Performance Problems

Aug 27, 2015

I am developing a module in Storyline 1 on Leading Effective Meetings.  It has seven video clips each about two minutes long. The module takes about 5 minutes to open in Storyline and about the same amount of time to save any changes. I made a CD output version of the module and gave it to our IT department and the IT person gave up trying to start the module, it took so long. Also the audio for the video clips sputter. The audio runs fine when played outside of Storyline. Do you have any suggestions on what we should do?

1 Reply
Ashley Terwilliger-Pollard

Hi Paul, 

You'll want to confirm that you're working on local project files, and meet at least the minimum requirements here. Also, what update of Storyline 1 are you using? We're currently on Update 9.

How big is the overall file size pre and post publish? If you'd like we're happy to take a look at it as well - you can share the .story file here with us or send it along here.  

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