I reviewed it and published it and played it, and I didn't hear anything. It is possible, if you are hearing it when you publish it, that your browser is playing it from the cache. Open an incognito window (or your browser's version of one), and try that.
The save as trick work for file size, I guess I will have to save as every now and then to lower my 2gb storyline files.
As for the audio, great thinking for the cache issue, I already tried on another fresh browser and still hear the audio. I also tried in incognito mode this morning and I can hear the audio.
I previously also tried with a different computer and the same problem occured.
I just tried uninstalling and reinstalling Articulate 360 and I can't hear the audio in my test file anymore, but the audio is still there in my main file, even after a save as which lowered the file size.
I finally found a workaround, which leads me to think there is a glitch the way Storyline deals with audio and triggers on master slides: I had an audio played via a trigger on master slide A, but it also played on master slide B, C, D and every other masters I would create. I simply turned it off and copied the audio directly on each of my 20 slides or so.
4 Replies
Hi Martin
I downloaded your file and did as 'save as' - it is now 33kb. I don't hear any audio in preview
I reviewed it and published it and played it, and I didn't hear anything. It is possible, if you are hearing it when you publish it, that your browser is playing it from the cache. Open an incognito window (or your browser's version of one), and try that.
Hi,
Thank you both for your help.
The save as trick work for file size, I guess I will have to save as every now and then to lower my 2gb storyline files.
As for the audio, great thinking for the cache issue, I already tried on another fresh browser and still hear the audio. I also tried in incognito mode this morning and I can hear the audio.
I previously also tried with a different computer and the same problem occured.
I just tried uninstalling and reinstalling Articulate 360 and I can't hear the audio in my test file anymore, but the audio is still there in my main file, even after a save as which lowered the file size.
I finally found a workaround, which leads me to think there is a glitch the way Storyline deals with audio and triggers on master slides: I had an audio played via a trigger on master slide A, but it also played on master slide B, C, D and every other masters I would create. I simply turned it off and copied the audio directly on each of my 20 slides or so.
Thanks everyone for your help.
Hi Martin
I checked the master slides in the test file you sent and there was no audio or any triggers but glad you sorted it.
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