Play button in the lower left corner of timeline doesn't work

Jul 23, 2014

Hi everybody,

Attached, you'll find a file in which I integrated a sound. However I need to do cue point to sync the sound with objects on the slide but the Play button in the lower left corner of timeline doesn't work. And the red playhead doesn"t work as well.

Could somebody help me to resolve the problem ?



5 Replies
Ashley Terwilliger-Pollard

Hi Sherlina,

Thanks for sharing your project file here. I took a look at it and noticed first that all your "play media" triggers were not assigned to any particular media files and that they were also associated with variables changing. I changed those around and again used the play button and it still didn't work. I tried on a brand new file with an audio inserted and that one played as expected using the play button in the timeline.

I'd like to know if you can recreate this behavior on a brand new file and ensure you're adhering to the guidelines detailed here for working with Storyline files.

Christine Hendrickson

Hi Sherlina,

It may be due to how the audio was inserted, or it may be an issue of corruption with the file itself.

It may help to move your original content into the file that contains the working audio, or to import the entire original course into a new file:

Importing from Another Storyline Project - E-Learning Heroes

Please let us know how it goes!


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