Playback Not Working

Dec 29, 2015

Has anyone had an issue with playback after updating windows 10 flash update released 12/29/2015. I had to restore to previous version of my OS. 

2 Replies
Leslie McKerchie

Hi Joseph!

Yes we are seeing this pop-up. Sounds like you found a solution and this is what we are sharing with users:

This is something that seemed to bubble up over night with a recent release of Flash player and our Support engineers are hard at work on this issue. We've got some updated documentation here and a workaround.

It seems to be an issue within the Adobe Flash update that is affecting more than just Articulate software per the bug report on Adobe's site. The current solution is to rollback the Flash player update and once we have additional information to share in regards to hearing back from Adobe or fixes within Articulate we'll be sure to update folks here and for any open cases associated with this issue. 

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