iPad playback - Video and audio on separate tracks on timeline an issue

Aug 05, 2019

Has anyone had trouble with iPad playback when video and audio are on separate tracks in the timeline? I have no trouble when video and audio are in one file but 2 separate files on one timeline seems to create a playback issue on the iPad.

Is the only way to fix this having one file married together? This creates another issue for me, the audio level is much higher when I merge the files together. Frustrating!

Thank you for your help.

1 Reply
Katie Riggio

Hi there, Brooke!

Yikes, that does sound frustrating! I'm glad you reached out, and I'd love to help narrow down the cause of this playback problem.

  • Could you share more detail on what's happening; does the audio overlap, not play?
  • Does this problem occur during preview, or only when viewing the published output on an iPad?
  • Is the course hosted on a web server or LMS?

Let me know, and we'll work on our next steps!

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