Player Controls not working Mar 18, 2022 By Donna Sanders I have enabled the play, pause and volume controls but when you play the video, they dont work.
Andrea Koehntop Staff 2 years ago03/23/22 at 3:08 pm (UTC) Hi Donna! I'm happy to help you get your player controls to function properly. Did you insert a video from your computer, or are you trying to embed one (ex. from YouTube)? If you can share your .story file either publicly here or privately through a support case, we are happy to investigate further!
Phil Mayor Hero 2 years ago03/23/22 at 3:50 pm (UTC) The video also has to be on the timeline and playing from the timeline any video that plays via a trigger is no longer controllable form the player controls
2 Replies
Hi Donna! I'm happy to help you get your player controls to function properly.
Did you insert a video from your computer, or are you trying to embed one (ex. from YouTube)?
If you can share your .story file either publicly here or privately through a support case, we are happy to investigate further!
The video also has to be on the timeline and playing from the timeline any video that plays via a trigger is no longer controllable form the player controls