Player Template Issues - Fix made it worse

I ran into a known problem with the template and followed the fix as directed in this posting "Player Templates > Top or bottom of slide is cut off when published"  But, now the template is showing a gray bar at the top and bottom of each of my slides - between the slide and the player.  It looks really bad.  I specially designed the course to use colors around the slides that correspond with named tabs.  Any ideas of how to fix?

5 Replies
Peter Anderson

Hi Judy, 

Sorry for the trouble, but the size of the file shouldn't be a problem. I just tested with Chrome on Mac and didn't have any issues. Are you able to try with a different browser? If not, you can simply open a ticket without attaching your file and you can upload your course directly to whoever takes your case...