Please help! Publishing to SCORM 1.2 constantly getting error messages

Feb 01, 2021

Hi there

This is my first time publishing to SCORM and after 3 persuits and a (unlucky) forth trying to import the whole project again, I constantly get an error message when the file is half way through publishing. 

It reads 'Articulate Storyline Error - We're sorry, something went wrong..'. I have filled in four error notes just to log the issue. 

What could be going wrong? I've tried saving to my desktop (to avoid any potential workplace firewalls) and re-saving the project multiple times, closing and re-opening and ensuring all software is up to date. 

I can't think what else to try? 

Happy to attach, but not sure how to do this without sharing the entire file?


1 Reply
Ren Gomez

Hi Anna,

I'm sorry to hear you're running into these issues publishing your course for LMS! 

I’ve opened a support case on your behalf and will e-mail you a link to directly upload your .story file for one of our support engineers to take a look and figure out why this is happening.

They'll do some testing and reach back out once they're done!