I'm having an issue where some of the markers I've added to my course glitch when displaying the condensed popup. Normally when you mouse over them, they will pop up with the popups title. Some of the one's I've added are popping up with the full size of the expanded view and showing only the title below (see attachment for example). Has anyone experienced this? How can I correct it? I've tried resizing and reorienting the popup window and repositioning the marker to no avail.
3 Replies
Welcome to E-Learning Heroes, Kyle!
That screenshot is helpful; thanks for including it! Let's start with these tactics:
Keep me posted, and we're just a click away if neither of those steps fixes things for you!
Hello!
Thank you for the suggestions. Unfortunately neither of them remedied the issue. Is there a "next step"? Or should I submit a ticket?
Hi Kyle,
Yes, submitting a ticket via the link Becca shared above is the next step so that one of our support engineers can take a look.