Finally got a laptop to use with Articulate and added articulate 360 to it - works great except now I can't open power point on it. I keep getting a message that power point is having problems with the articulate add in and it closes whether or not Articulate is open or not at the time. Can't do without having power point and articulate. Solutions?
I was referring more to the version of PPT is it a desktop application or cloud based? I think cloud based may be an issue. Perhaps best to log a support ticket with Articulate and get them to take a look for you.
5 Replies
Hi Robin
are you meeting all the technical specs for A360
Not my area but It seems like I have more than the minimum.
I was referring more to the version of PPT is it a desktop application or cloud based? I think cloud based may be an issue. Perhaps best to log a support ticket with Articulate and get them to take a look for you.
Thanks, Wendy, for your help and suggestion. Don't know why I didn't think of support... slow on the learning curve here.
Hi Robin,
Thanks for reaching out to the support team. Looks like Angelo is taking a look and helping you out with your case :)
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