PPT Formatting Issues within Storyline

Sorry for this trouble, Jessica! I'm happy to help.

When you import PowerPoint slides into Storyline 360, for the best results, you'll want to change your slide size in Storyline to match your PowerPoint slide size before importing: Click here for details.

If you don't see improvement from there, could I have you share your PowerPoint in a case so we can take a closer look? We'll reach out shortly after reviewing the file!

📚Related resources:

Storyline 360: Tips for Importing Microsoft PowerPoint and Articulate Presenter Content

Thanks, Becca! I've tried that and it still doesn't work. I just sent the PPT using the link you sent above so hopefully you guys can take a look and help me figure this out. Thanks!

I spotted your file, Jessica! Thanks so much for sending that. I'll take a look now and reach out with an update soon!

Thank you so much!! 

Hello again, Jessica!

Unfortunately, I didn't see any improvement after my testing, so I've gone ahead and connected you to one of our support engineers. They will dig deeper into this issue to help determine a cause. Hold tight, and one of my teammates will be in touch soon with an update!

Thanks, Becca! Appreciate your help with this! 

Hello, Jessica!  ✨

I'm happy to share that we have released a new update for Storyline 360 (3.81.31200.0).

In this update, we have implemented a fix for:

• Storyline 360 didn't always preserve text formatting when using custom slide layouts or importing PowerPoint slide masters.

As a first step, I recommend updating Storyline 360 to the latest version. Here's how:

Update Authoring Apps

If you have any questions, please let us know in this thread or privately in a support case.

Have a great day!