PPT will not Import into Storyline

Oct 01, 2019

Hello,

 

I and my IT team has tried to do everything on the list, and we are still unable to import a pptx or ppt file to Storyline.

I am able to send the pptx file directly if needed. 

Please advise. 

7 Replies
Khrystal San Diego

Hi Nicolas,

Since you've already tried the possible solutions based on this article, I'd like to ask if you have already conducted a repair of your software? Just making sure that you're using the latest version.

You may also upload the copy of your ppt file here so that we can also test it with your permission on our end.

Looking forward to getting a response from you soon.  :)

Regards,

Khrystal

Leslie McKerchie

Hi Nicolas and welcome to E-Learning Heroes :)

Thanks for reaching out and sharing the difficulty you are running into as well as the troubleshooting you've already done.

As Khrystal mentioned, you are welcome to share here if you can. If you need to share the file privately, then with your permission, you can share it privately with our support team by uploading it here. It will be deleted when troubleshooting is complete.

Wendy Farmer

Hi Nicolas

are you on the latest update of SL. I've been having this issue with PPT for a few weeks now - even PPT samples I made with just a few slides and only text and I had run through all the instructions as per the KB article to fix it - but it seems the upgrade the other day has worked for me  - hope support can help you.

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