Anyone having "Preview" failures today? For some reason when I preview a slide, scene, or project I get a blank display. Not even the player shows up which makes me think it may be a player issue.
I have Flash 20 installed and this is Storyline 2. I think it worked yesterday, but not today. Symptoms are very similar to other posts about not having Flash. I get an empty white box where the story should be. No player or anything else.
Did you check out the solution for the Flash issue?
A bug has been identified in Adobe Flash Player 20.0.0.267 that breaks features in many applications, including Adobe Captivate, Articulate Storyline, and Articulate Studio. For example, in Storyline:
* You'll see a blank screen when you preview a project.
* The preview area of the player properties window is blank.
* The timeline preview feature doesn't work.
* You can't preview videos, Flash movies, or web objects.
* You can't edit videos.
* You can't import Engage interactions into Storyline courses.
The good news is Adobe and Microsoft have fixed the issue in recent updates. Follow the steps in this article for your version of Windows to fix the problem.
2 Replies
I have Flash 20 installed and this is Storyline 2. I think it worked yesterday, but not today. Symptoms are very similar to other posts about not having Flash. I get an empty white box where the story should be. No player or anything else.
Hi Daniel!
Did you check out the solution for the Flash issue?
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