Problem displaying animations in Storyline 3 with html5-only publishing
May 31, 2017
Hi - we're having trouble with animations in html5-only publishing from Storyline 3. Our old swf animations aren't working with html5-only obviously, so I've been changing them to .mov files. They work, but intermittently and randomly they have grey boxes around them. They don't do this all the time but there doesn't seem to be any pattern. The same published SL3 file with the same animation on the same panel will sometimes show the grey box and sometimes won't. Because of this, I've started switching to animated gifs instead but that has its own display problem. The gifs will often appear pixelated, as though there's electricity shooting through the animation. These are simple animations downloaded from PresenterMedia. For the gifs, I turned off transparency. I tried with small, medium and large versions - changing the size, not changing the size, it doesn't matter - they all pixelate. So I either need the gifs to not do that or the .mov files to not have the random grey box. Suggestions are appreciated.