Problem Hiding next and previous buttons

Hello Shanie, welcome to the community!  

Try clicking on the Story View tab (upper left corner), shift-select all of the slides/scenes in your story, and then set the slide navigation controls for all of your slides.

Thanks for the help.

I already disabled the buttons throughout the whole project . 

The problem occurs only when reviewing the quiz. 

The buttons do not appear while doing the quiz or in other slides in the project.  They suddenly appear when I return to a quiz slide. 

Hi Shanie, 

Are you able to open a ticket and send us your file so we can have a look? Thanks!

By chance, is your quiz using a quiz bank?

hey,

I will take over Shanie's question - we work together on the project...

as for you question, peter, sending my project will be private? it just that it belong to company and i can not send to everyone on the web.

maytal.

Hi Maytal

Yes, absolutely. Our case submission is totally confidential, and will only be seen by the support engineer(s) who received the file. 

was this ever resolved? I'm running into the same issue when returning to quiz slides. In addition to the previous/next buttons appearing, I am unable to change the question answer.

Hi Ryan, welcome to the community!

I'll attach the comments from Maytal's case below:

The reason why the player navigation buttons show's up only when you review the quiz is because when you take the quiz you only get a "Submit" button that submits your answers for validation and move to the next question. Since you have already submitted your answers, it would only be logical to display the Player navigation when you review the quiz. 

You may want to submit a feature suggestion that would request for an option to disable/hide the player navigation buttons when the "Review Quiz" button is selected and if you have a custom navigation in place. To ensure that your suggestion is appropriately routed to our product development team for review, please submit your feature via our Feature Request Form: 

http://support.articulate.com/contact/feature/ 

As for allowing your users to retry the quiz, have you checked the appropriate box in your result slide properties? 

Thanks Peter,

I may need to elaborate a bit.

I have set the quiz slide up with a custom "previous" and "submit" button at the bottom (which works fine). The issue I'm running into is, after I submit an answer and proceed to the next slide, if I want to go back and change my answer right away the built in "previous" and "next" buttons appear and I cannot click on a different answer (see attached jpg). The only work around for this I've found is to reset the slide to it's initial state (which I'd prefer not to do).

thanks,

Ryan

Thanks for the clarification, Ryan. Any chance you can share your file so we can have a look? You can attach it right to this thread or send it to us privately. Thanks!

thanks Peter,

I have submitted it.

The resolution for this was to change the trigger on the custom "submit" button. Originally I had it set to "submit interaction multiple choice", I have since changed this to simply jump to the next slide, since all answers are submitted at the end of the quiz, no need to submit interaction on each quiz slide.

thanks,

Oh, cool! Thanks for checking back in, Ryan! Best of luck with the project