I have created a course that works great in Chrome. However, when open it in Internet explorer everything looks the same but for example the navigation don't work as it should in specific slides. (The problem only occurs in some Internet explorer version)
The slides where the problem occur has a lot of triggers and variables. Could that have something to do with it?
If not, do anyone have suggestion on what to do to avoid the problem?
Are you uploading this to your web server or LMS and then testing in these browsers? You'll want to ensure that you're not testing locally as it may not behave as expected in the local published output as detailed here.
I have published it as web and have uploaded it to an FTP server. The problem don't occur in all versions of Internet Explorer but a few. I attached an image of the version were most problem occur.
I thought I was presenting the course in flash but after a closer look at the URL I realized that I had been redirected to the html 5 version. I'ts a shame that Storyline html 5 don't work in Internet explorer.
However, I did a small re-construction of the production and the major issues have disappeared. However I will recommend my users to open the course in Chrome.
Thanks Madeleine for the update and I'm glad you'll be able to recommend Chrome as the browser if you would prefer your users access the HTML5 content.
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See the supported browsers here:
https://www.articulate.com/support/storyline-2/system-requirements-for-articulate-storyline-2
If you're viewing HTML5 output then IE isn't supported. Flash support is IE 8 and above.
Hi Madeleine,
Are you uploading this to your web server or LMS and then testing in these browsers? You'll want to ensure that you're not testing locally as it may not behave as expected in the local published output as detailed here.
Hi Ashley!
I have published it as web and have uploaded it to an FTP server. The problem don't occur in all versions of Internet Explorer but a few. I attached an image of the version were most problem occur.
I thought I was presenting the course in flash but after a closer look at the URL I realized that I had been redirected to the html 5 version. I'ts a shame that Storyline html 5 don't work in Internet explorer.
However, I did a small re-construction of the production and the major issues have disappeared. However I will recommend my users to open the course in Chrome.
Thanks Madeleine for the update and I'm glad you'll be able to recommend Chrome as the browser if you would prefer your users access the HTML5 content.
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