When I copy/paste embed code for a YouTube video into a video-object in a slide, I get no control panel when the course is running. If I copy the exact same code into an HTML file, I get the control panel.
I've tried to add "controls=1" or "controls=2" to the URL in the code, but that didn't have any effect.
Have you tried inserting the YouTube video as a web object? Doing so gives you more control over the video. Take a look a this knowledge base article. If you scroll down to the Web Object section, you'll see there are a ton of options for control with this method.
The web object is not an option, because a web object with YouTube video will only open in a new window. But the knowledge base article made me aware of the options panel for the video object (dooohhh!)
Have you tried inserting the YouTube video as a web object? Doing so gives you more control over the video. Take a look a this knowledge base article. If you scroll down to the Web Object section, you'll see there are a ton of options for control with this method.
Let me know how it turns out!
I tried using the web object but the video does not show. Any other alternatives?
Second, make sure you're not viewing the published course locally. If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
To properly test your published content and share it with others, upload it to the environment for which it was published. Please review the following article for details:
I am using articulate not storyline. I am also uploading the course to the LMS and viewing from there. The video works fine locally but not in the LMS.
Ahh, so you're using Presenter, then? I apologize, I wasn't aware. In either case, the same goes for both programs when viewing local content.
if they're not playing in your LMS, would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate related or if it's on your LMS's side?
If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.
If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues
Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.
Did this get resolved? I have the same issue. Three YouTube videos inserted as web objects. They work when viewed locally or on a web server. They don't work once loaded into the LMS. In the LMS, the YouTube videos just come up as "loading".
I looked at Elvia's case, and it seems that the reason her video wasn't loading was do to an additional parameter she included in her youtube code. There are some parameters at the bottom of this article that you can add to a YouTube video. Since you mentioned it working locally and on a web server, it sounds like something is occurring on the side of the LMS. Have you checked in with them to see if there are any restrictions on YouTube videos? You may also want to test the course at SCORM Cloud and if everything works as expected there you can share those results with your LMS team.
11 Replies
Hi Jorgen!
Have you tried inserting the YouTube video as a web object? Doing so gives you more control over the video. Take a look a this knowledge base article. If you scroll down to the Web Object section, you'll see there are a ton of options for control with this method.
Let me know how it turns out!
Hi Christine,
Thank you!
The web object is not an option, because a web object with YouTube video will only open in a new window. But the knowledge base article made me aware of the options panel for the video object (dooohhh!)
Thanx
Jorgen
Welcome to E-Learning Heroes, Elvia!
You're using a YouTube video as well, correct? First make sure the video isn't restricted:
Articulate Support > Restricted YouTube videos will not play in Storyline
Second, make sure you're not viewing the published course locally. If you view published Storyline content on your local hard drive or send it to someone else to view on their local hard drive, you'll encounter security restrictions from the computer, web browser, Flash Player, and network that'll cause various features of your content to fail.
I am using articulate not storyline. I am also uploading the course to the LMS and viewing from there. The video works fine locally but not in the LMS.
Elvia,
Ahh, so you're using Presenter, then? I apologize, I wasn't aware. In either case, the same goes for both programs when viewing local content.
if they're not playing in your LMS, would you mind testing your course in SCORM Cloud to help us determine if the issue is Articulate related or if it's on your LMS's side?
If it appears in SCORM Cloud as well, we'd be happy to take a closer look at what might be going on.
If you can't replicate the issue in SCORM Cloud, it's probably an issue that you'd want to take to your LMS team.
The articles here and here may also help clear up common LMS issues
That is where I tested too.Same issue.
Please create an Articulate Presenter package by following the steps in the following article:
Send to Articulate Presenter Package
Attach the .ZIP file to the second page of the following form:
Submit a Support Case
Please be sure to include a description of your issue and also include the URL for this thread in the case. Also, if possible, please share the case number with me, so I can follow up with you in this thread. You're welcome to share the case number in this thread, or send it to me in a private message.
Thanks
I submitted. Case number:00322870.
Did this get resolved? I have the same issue. Three YouTube videos inserted as web objects. They work when viewed locally or on a web server. They don't work once loaded into the LMS. In the LMS, the YouTube videos just come up as "loading".
Hi Tanis,
I looked at Elvia's case, and it seems that the reason her video wasn't loading was do to an additional parameter she included in her youtube code. There are some parameters at the bottom of this article that you can add to a YouTube video. Since you mentioned it working locally and on a web server, it sounds like something is occurring on the side of the LMS. Have you checked in with them to see if there are any restrictions on YouTube videos? You may also want to test the course at SCORM Cloud and if everything works as expected there you can share those results with your LMS team.
This discussion is closed. You can start a new discussion or contact Articulate Support.