Problem with "Fira Sans Condensed SemiBold" Google font in Storyline 3

A week ago I downloaded and installed the "Fira Sans Condensed SemiBold" Google font and installed it on my Windows laptop. I then used this font in the design of the attached learning object. However, random individual italicized letters are appearing on each slide where I have used the font. In particular, the letter "c" is often italicized. Also, groups of italicized letters are also appearing on some slides. As an example, take a look at the word "Summary" on the last slide. When I preview the entire project I see the italicized letters. I also see the italicized letters when I publish my project for LMS distribution. If possible, I would really like to be able to use this font. How can I solve this problem?

3 Replies
Graham Clark

Hi Leslie 

Thanks for your message. According to your screen shot, you are not actually seeing the "Fira Sans Condensed SemiBold" font. After downloading the font, did you install it? Here are some screen shots of the problem I have described when viewed on various technologies plus, as a point of reference, a screen shot of Module 3 in which the font works perfectly. Also, I should mention that when I publish my learning object the format is HTML5 with Flash fallback.


Leslie McKerchie

Hi Graham! You're right, I didn't even notice I shared the wrong screenshot. Sorry about that.

Thanks for sharing those images.

I noticed your course was published, so curious if you experience the same issue when viewing my published output here?

I'm still not seeing the issue within the project or when publishing.