Problem with playing sound on Iphone

Jan 31, 2021

Dear All,

I am testing my e-learning module with COVID guidelines. It has been working on all the platforms except Iphone and Apple. It doesn't play sound when I put "Play" button.

Can somebody advice how I can correct it? I used Articulate 360 with all updates.

Check my website if you want to see what I mean:

geekcathlearning.com/elearning/

Many thanks for all help and suggestions.

Catherine.

 

1 Reply
Leslie McKerchie

Hello Kasia/Catherine and welcome to E-Learning Heroes. 😊

I was able to click on the link you provided and this works for me in Mac Safari as well as on my iPhone via Safari. I was looking at the second slide after pushing 'English' and clicking the play button.

  • Where are you seeing the issue? If it's a different slide, I'd be happy to take another look following your steps to replicate.
  • Do you have your iPhone sound toggle turned on?