4 Replies
Liat Brochman

<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<FirstName>Liat</FirstName>
<LastName>brochman</LastName>
<EmailAddress>liatbrochman@gmail.com</EmailAddress>
<UserId />
<MachineName>DESKTOP-PVRST49</MachineName>
<HardwareId>TV9UU-NW1X7-KU8XR-9RP13-FVT1A</HardwareId>
<Message>Exception of type 'System.OutOfMemoryException' was thrown.</Message>
<StackTrace> at Articulate.Text.Platform.Run.Sub(Range subRange)
at Articulate.Text.Platform.LayoutBlock.LayoutLines(HDC__* hdc, Int32 spaceBefore, Int32 spaceAfter, Boolean wrap)
at Articulate.Text.Platform.LayoutBlock.UpdateLayout(HDC__* hdc, Int32 spaceBefore, Int32 spaceAfter, Boolean wrap)
at Articulate.Text.Platform.Layout.UpdateLayoutForWidth(HDC__* hdc, Int32 width)
at Articulate.Text.Platform.Layout.UpdateLayout(HDC__* hdc)
at Articulate.Text.Platform.Layout.UpdateLayout(IntPtr hdc)
at Articulate.Text.Forms.TextPane.ProvideText(ITextRecords textRecords)
at Articulate.Player.TextBlock.a(ITextProvider A_0, Fonts A_1)
at Articulate.Player.TextBlock..ctor(bwTextData textData, ITextProvider textProvider, Fonts fonts, IFonts systemFonts)
at Articulate.Player.PlayerText.Add(ITextProvider textProvider, bwTextData textData)
at Articulate.Player.PlayerWriter.AddText(ITextProvider textProvider, String linkId, String key, bwTextData textData)
at Articulate.Design.Shapes.TextBoxBaseLayer.OnPaintText(PaintLayerEventArgs e)
at Articulate.Design.Shapes.TextBoxBase.ExportMetafile(bwSlideBase slide, IPlayerService service, IShapeState shapeState, ShapeStateAdornment adornment, String text, String linkId, TextHyperlink link, bwStageObject stageObj, PaintState paintState, Object userData, Object context)
at Articulate.Design.Shapes.TextBox.Export(bwSlideBase slide, IPlayerService service, String fileName, bwStageObject stageObj, Object context)
at Articulate.Design.Shape.CreateStageObject(IPlayerService service, bwSlideBase slide)
at Articulate.Design.Shape.GetStageObject(IPlayerService service, bwSlideBase slide)
at Articulate.Design.Shape.Articulate.Player.IPlayerShape.GetStageObject(IPlayerService service, bwSlideBase slide)
at Articulate.Player.PlayerContentPublisher.a(IEnumerable`1 A_0, bwSlideBase A_1)
at Articulate.Player.PlayerContentPublisher.CreateSlideObject(IPlayerSlide slide, bwISlideContainer sceneobj)
at Articulate.Player.PlayerContentPublisher.CreateBridgewaterSlide(PlayerWriterSettings settings, IPlayerSlide slide, bwISlideContainer sceneobj)
at Articulate.Player.PlayerContentPublisher.CreateContentScenes(PlayerWriterSettings settings, IPlayerContentProvider contentProvider)
at Articulate.Player.PlayerWriter.WriteContent(IPlayerContentProvider contentProvider, Nullable`1 merged)
at Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at Articulate.Design.Publish.TargetContext.PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at Articulate.ComponentModel.STABackgroundWorker.a(Object A_0)</StackTrace>
</ErrorReport>

Leslie McKerchie

Hello Bebo and welcome to E-Learning Heroes. 😊

Thanks for reaching out and sharing that you are experiencing a similar issue.

I was able to take a look at the support case we worked on with Liat and we were unable to replicate the error, so I do not have a specific course of action for you to take based on that case, but we'd be happy to help you too.

With your permission, I'd like you to share your project file with our support engineers to investigate what's happening. You can share it privately by uploading it here. It will be deleted when troubleshooting is complete.