Problem with text variables

Hi, I am new to Storyline! I am following the tutorials for understanding how to use variables. I simplified the "Creating Interactions with Variables" part of the "Getting Started with Storyline" tutorials to show what does not work with my own Storyline mini project.

When I preview the project, and I type a name on the first slide, and click the "Submit" button, the project freezes. The only thing I can do after is to end the preview.

I attached the 2-slides Storyline project to this discussion, and a Replay 360 video to show what happens. Also, sometimes I have to restart the video so that it plays properly, but that's another issue. 

Thank you!

2 Replies
Katie (Gokhshteyn) Riggio

Welcome, Guillaume! 😀

So sorry you're running into this problem, and I'm glad you reached out for help. Great call to also open a support case!

After careful testing, I see that my teammate, Chino, recommended updating Storyline 360 to the latest version to see if that does the trick.

Please give that a try, and let us know if you see an improvement!