Problems with video tracking

I've a problem with a video on Storyline 360.
I've inserted "checks" in the timeline for tracking.


When the timeline reaches time 5s
-set "Var" to value 1
-if "Var" = value 0

When the timeline start on this slide
-jump to time 5s on this slide
-if "Var" = value 1


If I close and reopen the Scorm the timeline starts but the video sometimes gets stuck.
Is there anything I can do to fix the loading?

Thank you so much.

1 Reply
Maria Costa-Stienstra

Hi, Massimo, and welcome to E-Learning Heroes! ✨

Thank you for reaching out! 

You mentioned that the video gets stuck when testing it in SCORM. Have you attempted to publish it to the web to see if it works as expected?

For SCORM, my initial recommendation would be to test your course with SCORM Cloud. Check out this step-by-step article!

If it works as expected in SCORM Cloud, I would advise you to reach out to your LMS for more information, as it can be an issue on their end. 

If you still see the same behavior in SCORM Cloud, my recommendation would be to open a support case here, so we can take a closer look at your settings.

Let me know if this works!