I have been experiencing a similar issue on some projects when they are published to Review.
The example in the screengrab was completed a couple of weeks ago. However, other projects publish without this issue despite the fact that, as Mark says above, the settings are identical.
Your explanation is valid for some of the projects we've experienced problems with.
Unfortunately, in the case of the screengrab I posted earlier, the opening slide of this project has a still image rather than videos and my PC is running the most up-to-date version of Storyline 360.
The issue occurs when viewing Review in Chrome and Firefox but not in IE.
3 Replies
I have been experiencing a similar issue on some projects when they are published to Review.
The example in the screengrab was completed a couple of weeks ago. However, other projects publish without this issue despite the fact that, as Mark says above, the settings are identical.
Any ideas or feedback welcome.
Thanks
Many thanks for your reply, Matthew.
Your explanation is valid for some of the projects we've experienced problems with.
Unfortunately, in the case of the screengrab I posted earlier, the opening slide of this project has a still image rather than videos and my PC is running the most up-to-date version of Storyline 360.
The issue occurs when viewing Review in Chrome and Firefox but not in IE.
Could there be another factor?
Thanks in advance.
Hello Barney and welcome to E-Learning Heroes :)
Sorry to hear that you've run into an issue with your project. We are investigating what some of these auto-play issues are so that we can track them.
Would you be able to share your .story file with us to test?
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