Project with multiple quizzes submitting an incorrect score when the score can only improve setting is applied

Ok, so we are currently working on a project that is split into different job roles.

It requires separate question banks for each job role and then another question bank that has questions for all job roles and ties in the scores from the individual job role related quiz banks by using dummy questions marked correct based upon variables in the first question banks. 

So for example the user does the 5 questions in their job roles question bank gets 4/5. This sets a variable to 4. User then goes on to the main set of questions with 5 questions for all roles and 5 dummy questions. These dummy questions are marked correct or incorrect based on the score of the variable so in this example 4/5 dummy questions are marked correct and the score from these 5 dummy questions and the 5 questions for all roles makes up the results slide.

It looks like this: http://imgur.com/v9fQqmX

With a results slide at the bottom which is what we have selected the tracking to be based on.

Now this all works fine when the setting SCORE_CAN_ONLY_IMPROVE is set to false in the configuration.js file. Yet the client requires it to be set so that only the best score is kept if the user wishes to retry the quiz. Unfortunately when this is set to true the reporting gets confused and starts sending back scores that are very different to what is on the results slide. 

Have tested on their LMS and SCORM cloud to the same result.

Unfortunately the LMS does not have a score can only improve setting at their end. So is there any other way to make sure the score sent to the LMS is the right one ie. the score from the results slide?

 

 

6 Replies
Christie Pollick

Hi, Tom -- Thanks for your question and for reaching out! It may be helpful if you were able to upload your file so that others may take a look and offer more focused advice and suggestions. Please use the grey ADD ATTACHMENT button in the bottom left of the reply box and you will be able to browse from there. 

Christie Pollick

No problem, Tom, and if your project is of a time-sensitive nature, you might want to consider reaching out to our Support Engineers directly via this form (and please note, they would be able to sign an NDA also, if necessary). Please feel free to share your case number, and I will be on the lookout to follow along! :)