Prompt to Resume issue

Oct 28, 2019

I have a class that is set up to prompt to resume when user exits and re-enters. Class is held in a LMS. Problem is, once they start the quiz and leave, they are no longer prompted to resume and are marked unsuccessful since they need to pass the quiz to pass. Any idea how to get around this? Ideal - leave quiz and be able to reopen to resume where left off.  Do need to pass quiz to be marked successful.

11 Replies
Vincent Scoma

Hi Amanda, 

Let's see if we can get to the bottom of this! A couple of questions for you: 

  • Which LMS are you using? 
  • When publishing your project, which LMS Standard is selected? (AICC, SCORM 1.2, SCORM 2004, Tin Can API) 
  • When learners return to the course after leaving, where does the course resume? 

If you need our help to take a look at your file, we're always more than happy to help! You can share files in this thread here, or you’re always welcome to connect with our Support Engineers. We'll let you know our findings and will delete it after having a closer look.

Amanda Berg

We use SABA for our LMS and I published it using SCORM 1.2.  If the learners leave the course anywhere outside of the quiz, it resumes it where it should. If they leave during the quiz it marks them unsuccessful and they are not able to resume where they left. I have attached the training file 

Gerry Wasiluk

Hi, Amanda!

Try this.  We used to have to do this for Articulate courses and may still apply.  (In fact, we came up with this.)

1.  Republish the course to SCORM 1.2.

2.  Before zipping the course up, open up the published output.

3.  Locate the imsmanifest.xml file in the root directory of the published output.  Open up this imsmanifest.xml file with a text editor like Notepad or Notepad ++.

4.  While editing this file be very careful. You want to precisely edit only the following:  Look for a line that will look like this:


In this example above, this indicates a passing score of 80% for the final quiz.

Remove the number there.  In this example, we'll be removing "80."

5.  After editing, you should have just this:


6.  Make no other changes but save and close the file.

7. Also, be sure to do this also:

8. Now zip up your course and try in Saba.


Let us know if that works! :)  With fingers crossed.

Gerry Wasiluk

I forgot to mention that the number in my example (<adlcp:masteryscore>80</adlcp:masteryscore>) may vary.  It will always be what value you set as a passing percentage on your final results slide.  Remove  whatever number is there.

Our theory for this was by removing whatever number you have there has the course determine when the learner passes the course, which is usually what you want.  Having the number there lets Saba "take over" for determining passing or failing from the content, and, based on our experience, Saba usually gets it "wrong."

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