Proxima Nova Font issues...
Nov 01, 2022
By
Bill Murphy
I had an instructional designer develop my storyline training in Proxima Nova font, which is not a MS standard font. Storyline alerted me that I didn't have the font installed so I installed it but it is still not recognizing the Proxima Nova Reg variation, which my computer says is installed. Now if I open the SL file, it corrupts all the text. Is there an easier or better way to handle situations with fonts? What is easier:
- Figuring out which Proxima Nova variant I am still missing and install it?
- Swap out Proxima Nova for a standard font?
Any advice would be appreciated.
5 Replies
Hi Bill,
Sorry to hear that you ran into this snag.
We are currently tracking a known issue in Storyline 360 that causes the Proxima Nova sub fonts (Light and SemiBold) to not get recognized properly.
Can you confirm if you are using these sub fonts so I can include this thread in the bug report? This will help us notify you as soon as a fix is released. As a possible workaround, you can try using a different custom font to see if this will display properly to help with your design.
Looking forward to your response!
We have been using thin, regular, medium and semi-bold. I have all those font styles loaded and it still doesn't recognize them (see screenshots).
What is the most efficient way to swap out a font?
Thanks, Joe...btw.
Hi Bill,
Thanks for the confirmation! I've added you to the bug report so we can notify you when a fix is released. In the mean time, this article explains the best way to switch out fonts in Storyline 360:
Let me know if you need anything else!
Thanks Joe!
I will stay tuned for the bug fix.