Publish to Word...but the View / Open buttons do nothing...

Apr 22, 2024

I am trying to publish a number of projects to word, and it seems to publish fine, however when you get the window with options to View the published file, or open / open with a Zip file etc, none of these buttons action anything - any ideas where I am going wrong?!

2 Replies
Steven Benassi

Hi Nikki!

Sorry to hear you've run into this setback! Glad to see Eric has been helping!

Testing the behavior on my end, in the current version of Storyline 360, I had the same results as Eric. After publishing a sample Storyline course to Word, the 'VIEW DOCUMENT' button functioned as intended.

If you've confirmed that you are working locally, and a repair of your Storyline installation doesn't do the trick, would you be comfortable sharing the affected .story file? Feel free to upload a copy here in the discussion or privately through a support case.