Audio file on my second slide, changed to "recorded" on the timeline instead of the sound image. This audio file fills the whole timeline, when the original one on the timeline didn't start until 7 seconds. This didn't happen until I published as Review 360 this week. Has happened to 2 stories. I had downloaded the latest update on Monday. It only affected the one slide that had 2 audio files.
Older stories that I worked on the past few weeks did not have this issue for the slides with 2 audio files. It just started after the last download of updates from Articulate.
This is what it looks like on the timeline. I tried changing audio file 2 to set Timing to start at 7 seconds, didn't work. I tried dragging the Audio 2 file to the right, it won't move. There are 2 audio files on my second slide for 15 different videos. I'm trying to avoid having to re-record all of them to 1 audio file. It shows I am running version 3.63.27674.0. Does anyone have any ideas of what else I can try?
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Older stories that I worked on the past few weeks did not have this issue for the slides with 2 audio files. It just started after the last download of updates from Articulate.
This is what it looks like on the timeline. I tried changing audio file 2 to set Timing to start at 7 seconds, didn't work. I tried dragging the Audio 2 file to the right, it won't move. There are 2 audio files on my second slide for 15 different videos. I'm trying to avoid having to re-record all of them to 1 audio file. It shows I am running version 3.63.27674.0. Does anyone have any ideas of what else I can try?
Hi, Michele.
I'm happy to help!
Can you send the .story file through a support case so we can investigate what's happening?