Published Storyline Project Freezes Learners' Computers
Can't find any prior discussion of this issue, so asking for help. I am creating my first Storyline project, a Compliance course. Using one slide as a map for navigation with links to each topic required to be covered. The last slide in each topic links back to the map slide and the areas you've already "visited" are greyed out to show your progress. The published course currently sits on an internal server but will eventually rest on our LMS.
My reviewers report that each time they visit the map page and click on a link, their computer freezes and they have to exit the course. When they reenter, they must use the TOC to navigate where they want to go. I do not have this exeperience when I review the course that rests on the server.
I don't think it's a Storyline issue as the published file works for some of us but not for others. Where would I start looking to troubleshoot this? Is this an issue with bandwidth? Flash versions? Something else?
PS I am not necessarily an IT/Tech savvy person- more like an above-average interested user!