When published, the user can click a hotspot to reveal a layer. When this happens, there is a heavy lag in the time between the click and the layer reveal. The lag is about 5 seconds. This is happening on several hotspots.
What is causing the lag and can you recommend any fixes?
I see you I see that you’ve already opened a support case. That was a great call! You should be hearing from one of our Support Engineers soon via email.
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Hi Andrew, and thanks for reaching out!
I see you I see that you’ve already opened a support case. That was a great call! You should be hearing from one of our Support Engineers soon via email.