I have a problem publishing my course to Scorm 1.2.
I tried publishing it to Review 360, publishing seemed OK, but I can not review because there is a notification saying: This item is still processing and will be shown here automatically when ready.
The error is attached.
An update to the newest version of SL did not solve the problem
I'm sorry to hear that you're experiencing this issue when trying to publish your course! This shouldn't be happening, and I'm happy to help troubleshoot.
Are you working on and saving your project from your local drive? Working from a network drive can cause erratic behavior.
After repairing storyline the problem exists. I found that the problem is not the jumping to the scene but in a results slide. To fix this I copied a new results slide from a working course. The training still crashes on this particular results slide.
If you're having trouble with your slides, try importing them over to a new project file to see if this helps. If the issue persists, feel free to share your project file with our support team by opening a case so we can check why your results slide is causing issues.
9 Replies
Hi Berend,
I'm sorry to hear that you're experiencing this issue when trying to publish your course! This shouldn't be happening, and I'm happy to help troubleshoot.
Please let me know if you need further assistance on this! You can reach us here or privately in a support case.
if the error message appears - please click on the blue text button "information", then a second window will open with more informations
just copy the text from the second window and post it here.
<?xml version="1.0" encoding="utf-16"?>
<ErrorReport xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema">
<UserId>auth0|586fa587eae52f4a9ab90785</UserId>
<HardwareId>C60YY-3FUU1-AU3VV-T3P7K-26030</HardwareId>
<Message>Het in de reparsepuntbuffer aanwezige label is ongeldig.
</Message>
<StackTrace> at void System.IO.__Error.WinIOError(int errorCode, string maybeFullPath)
at void System.IO.Directory.InternalCreateDirectory(string fullPath, string path, object dirSecurityObj, bool checkHost)
at DirectoryInfo System.IO.Directory.InternalCreateDirectoryHelper(string path, bool checkHost)
at DirectoryInfo System.IO.Directory.CreateDirectory(string path)
at void Articulate.Player.PlayerWriter.a(bwFrame A_0)
at bwFrame Articulate.Player.PlayerWriter.a(IPlayerServiceState A_0, IPlayerContentProvider A_1)
at bool Articulate.Player.PlayerWriter.Write(IPlayerContentProvider contentProvider)
at void qu.p()
at void Articulate.Design.Publish.TargetContext+PublishBackgroundWorker.OnDoWork(DoWorkEventArgs e)
at void Articulate.ComponentModel.STABackgroundWorker.a(object A_0)</StackTrace>
</ErrorReport>
try to publish to another folder - storyline crashes by creating a directory (InternalCreateDirectory)
Thank you, this solved my (first) problem!
I have a new problem with the course: it stucks when jumping from one scene to another. The triggers are good.
I think I will try to repair storyline first!
Thank You! I will try to repair Stroryline first.
After repairing storyline the problem exists. I found that the problem is not the jumping to the scene but in a results slide. To fix this I copied a new results slide from a working course. The training still crashes on this particular results slide.
Hi Berend,
If you're having trouble with your slides, try importing them over to a new project file to see if this helps. If the issue persists, feel free to share your project file with our support team by opening a case so we can check why your results slide is causing issues.
Thank you, I opened a case.