Publishing - external folder missing

May 19, 2023

Hi, Whenever I publish a folder to go to my LMS. The external folder is not showing up.  Why? I am not doing anything different than in the past.  Thank you for your help.


3 Replies
John Morgan

Hi Sharria,

Great question! I understand that an external folder is not showing up after publishing your course to LMS. I’m happy to work with you to figure out why this is happening!  I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.

Thanks for reaching out and I look forward to your response!

Sharria Makeda Abdul-Hakeem

I am using Articulate 360. I am not working from the shared drive and I saw the previous discussion (will re-read). I just need the bottom line of why it is happening to me without reading several scenarios to figure this out. Time is of the essence.

Sharria Makeda Abdul-Hakeem
Training Specialist
Division of Employee Training and Development
U.S. Food and Drug Administration
Office: 301-796-9442

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