Hi, Whenever I publish a folder to go to my LMS. The external folder is not showing up. Why? I am not doing anything different than in the past. Thank you for your help.
Great question! I understand that an external folder is not showing up after publishing your course to LMS. I’m happy to work with you to figure out why this is happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
Which version of Storyline are you using?
Is this happening with more than one course or is this the only one?
I am using Articulate 360. I am not working from the shared drive and I saw the previous discussion (will re-read). I just need the bottom line of why it is happening to me without reading several scenarios to figure this out. Time is of the essence.
Sharria Makeda Abdul-Hakeem
Training Specialist
Division of Employee Training and Development
CDRH, OCE
U.S. Food and Drug Administration
Office: 301-796-9442
S.MAbdul-Hakeem@fda.hhs.gov
Thanks for the reply! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.
3 Replies
Hi Sharria,
Great question! I understand that an external folder is not showing up after publishing your course to LMS. I’m happy to work with you to figure out why this is happening! I have a few follow-up questions regarding the situation so I can understand what you are experiencing a little better.
Thanks for reaching out and I look forward to your response!
I am using Articulate 360. I am not working from the shared drive and I saw the previous discussion (will re-read). I just need the bottom line of why it is happening to me without reading several scenarios to figure this out. Time is of the essence.
Sharria Makeda Abdul-Hakeem
Training Specialist
Division of Employee Training and Development
CDRH, OCE
U.S. Food and Drug Administration
Office: 301-796-9442
S.MAbdul-Hakeem@fda.hhs.gov
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Hi Sharria,
Thanks for the reply! I have opened a support case on your behalf. You may have seen the support email that was sent. Our support engineers will be in contact soon to help you through this issue.