Hi - I am a little confused about the best format for publishing and playing Storyline 2. If I just send the html output to the our customer the content does not display. Likewise, if I try to link storyline pages to other published content the pages do not display. What is the best format to send the finished presentation to the customer in? Do they need all of the folders in order to view the data? I have never been able to get the online player to work. It just hangs with the loading symbol... please advise...
amplunch shows the launch page, but if I select launch nothing happens. The html content of story and story_unsupported do not launch - only the symbol attached below shows. storty_html5 launches, but none of the resources show.
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Publishing for cd is for people who don't have SL installed and you are not publishing to a webserver or LMS. They will double click the launch_story.exe to play the project.
In order for the content to play properly, you'll want to make sure to send the entire published for CD output. As Wendy mentioned, your users will then be able to access the content by double clicking the "Launch_story.exe" file in the output folder.
Hope that helps clarify a bit, please let me know if you have further questions!
Thanks for the clarification. My concern is that the data in our presentation is not for public use, therefore I would not want them to be able to easily copy the images etc, which they currently can. Is there anyway of sending the data to the user without it being on the web and without them being able to view content outside of the player?
Thanks
Suzanne
[Renishaw PLC]
Suzanne Venables-Wood
AM Software Group
Training Co-ordinator
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Hi again! Just popping in to also let you know that when you reply to a comment via email, your post will include your email signature. You're welcome to stop by the thread here and edit that info out of your previous comment if necessary! :)
Oops, looks like our responses crossed here! Sorry about that, Suzanne. The publish for CD method I'm describing is the only supported way to send the published product for local viewing compatibility. Otherwise, you would need to host it on the web via a website, LMS, or Articulate Online.
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Data security is vitally important to us. We periodically review our security processes to ensure we're appropriately defending against and responding to threats. We proactively update all system and framework patches on our web servers and databases. If the Articulate Online web application were to ever become compromised, we'd notify you of the breach, shut down attack vectors, and patch all affected systems immediately. You can monitor our system statuses here.
Also please note that replying to the forums via e-mail attaches your signature. You are welcome to pop in here and update if needed.
Just a reminder that your email signature is included here in comments replied from email. You're welcome to pop in here and edit any personal or proprietary info out if necessary.
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Did you check out the documentation that Ali shared above? I believe you are asking about the location of the servers, but everything is secure and off-site.
16 Replies
amplunch shows the launch page, but if I select launch nothing happens. The html content of story and story_unsupported do not launch - only the symbol attached below shows. storty_html5 launches, but none of the resources show.
None of these are really suitable.
Hi Suzanne
Read through this knowledge base article -it should help you.
https://en-au.articulate.com/support/storyline-2/publishing-and-sharing-articulate-storyline-content-sl2
Ok I just had some advice - which is to look at this article:
https://en-au.articulate.com/support/storyline-2/publishing-and-sharing-articulate-storyline-content-sl2
This helps a little. I would still like to be able to make the player full screen...
Thanks for this information - I have published the data as a CD and this works better with the player - two questions.
1. If the user does not have storyline will they be able to launch the story player?
2. Can we make the player full screen?
Thanks
Suzanne
[Renishaw PLC]
Suzanne Venables-Wood
AM Software Group
Training Co-ordinator
* +44 (0) 1785 285 163
* Suzanne.Venables-Wood@renishaw.com
Renishaw plc
Brooms Road,
Stone Business Park,
Stone,
Staffordshire,
ST15 0SH,
United Kingdom
[cid:image002.jpg@01D2303C.B07C41B0][cid:image003.jpg@01D2303C.B07C41B0][cid:image004.jpg@01D2303C.B07C41B0][cid:image005.jpg@01D2303C.B07C41B0][cid:image006.jpg@01D2303C.B07C41B0][cid:image007.jpg@01D2303C.B07C41B0]
[cid:image001.jpg@01D14F8B.BDD582F0]
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Here is a link to all the SL2 tutorials
https://community.articulate.com/series/articulate-storyline-2/
Check out no. 122 for the player browser settings
Publishing for cd is for people who don't have SL installed and you are not publishing to a webserver or LMS. They will double click the launch_story.exe to play the project.
Hi
Can we just send them the launcher without any of the content in the story
Hi Suzanne,
In order for the content to play properly, you'll want to make sure to send the entire published for CD output. As Wendy mentioned, your users will then be able to access the content by double clicking the "Launch_story.exe" file in the output folder.
Hope that helps clarify a bit, please let me know if you have further questions!
Hi
Thanks for the clarification. My concern is that the data in our presentation is not for public use, therefore I would not want them to be able to easily copy the images etc, which they currently can. Is there anyway of sending the data to the user without it being on the web and without them being able to view content outside of the player?
Thanks
Suzanne
[Renishaw PLC]
Suzanne Venables-Wood
AM Software Group
Training Co-ordinator
* +44 (0) 1785 285 163
* Suzanne.Venables-Wood@renishaw.com
Renishaw plc
Brooms Road,
Stone Business Park,
Stone,
Staffordshire,
ST15 0SH,
United Kingdom
[cid:image002.jpg@01D2306A.471B6510][cid:image003.jpg@01D2306A.471B6510][cid:image004.jpg@01D2306A.471B6510][cid:image005.jpg@01D2306A.471B6510][cid:image006.jpg@01D2306A.471B6510][cid:image007.jpg@01D2306A.471B6510]
[cid:image001.jpg@01D14F8B.BDD582F0]
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Hi again! Just popping in to also let you know that when you reply to a comment via email, your post will include your email signature. You're welcome to stop by the thread here and edit that info out of your previous comment if necessary! :)
Oops, looks like our responses crossed here! Sorry about that, Suzanne. The publish for CD method I'm describing is the only supported way to send the published product for local viewing compatibility. Otherwise, you would need to host it on the web via a website, LMS, or Articulate Online.
How secure is Articulate online? Who can view/access the data?
[Renishaw PLC]
Suzanne Venables-Wood
AM Software Group
Training Co-ordinator
* +44 (0) 1785 285 163
* Suzanne.Venables-Wood@renishaw.com
Renishaw plc
Brooms Road,
Stone Business Park,
Stone,
Staffordshire,
ST15 0SH,
United Kingdom
[cid:image002.jpg@01D2306C.54728C00][cid:image003.jpg@01D2306C.54728C00][cid:image004.jpg@01D2306C.54728C00][cid:image005.jpg@01D2306C.54728C00][cid:image006.jpg@01D2306C.54728C00][cid:image007.jpg@01D2306C.54728C00]
[cid:image001.jpg@01D14F8B.BDD582F0]
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Hi Suzanne!
Data security is vitally important to us. We periodically review our security processes to ensure we're appropriately defending against and responding to threats. We proactively update all system and framework patches on our web servers and databases. If the Articulate Online web application were to ever become compromised, we'd notify you of the breach, shut down attack vectors, and patch all affected systems immediately. You can monitor our system statuses here.
Also please note that replying to the forums via e-mail attaches your signature. You are welcome to pop in here and update if needed.
Hi Suzanne- You can read about the Articulate Online infrastructure here to see if it meets your needs. Please let me know if you have questions!
Just a reminder that your email signature is included here in comments replied from email. You're welcome to pop in here and edit any personal or proprietary info out if necessary.
Where are you based?
[Renishaw PLC]
Suzanne Venables-Wood
AM Software Group
Training Co-ordinator
* +44 (0) 1785 285 163
* Suzanne.Venables-Wood@renishaw.com
Renishaw plc
Brooms Road,
Stone Business Park,
Stone,
Staffordshire,
ST15 0SH,
United Kingdom
[cid:image002.jpg@01D23070.C745B370][cid:image003.jpg@01D23070.C745B370][cid:image004.jpg@01D23070.C745B370][cid:image005.jpg@01D23070.C745B370][cid:image006.jpg@01D23070.C745B370][cid:image007.jpg@01D23070.C745B370]
[cid:image001.jpg@01D14F8B.BDD582F0]
--------------------------------------------------------------------------------------------------
This email and any attachments are confidential and are for the use of the
addressee only. If you are not the addressee, you must not use or disclose the
contents to any other person. Please immediately notify the sender and
delete the email. Statements and opinions expressed here may not
represent those of the company. Email correspondence is monitored by
the company. This information may be subject to export control
regulation. You are obliged to comply with such regulations.
Renishaw plc (company number 1106260) and Wotton Travel Limited (company
number 01973158) are companies registered in England and Wales with a registered office
at New Mills, Wotton-under-Edge, Gloucestershire, GL12 8JR,
United Kingdom, Telephone +44 1453 524524.
--------------------------------------------------------------------------------------------------
Hi Suzanne!
Did you check out the documentation that Ali shared above? I believe you are asking about the location of the servers, but everything is secure and off-site.
This discussion is closed. You can start a new discussion or contact Articulate Support.