Publishing starts then stops

Hi Jordyn,

Are you publishing locally? To a network? Would you be able to replicate the issue for us using the screencast tool in our case submission link so we can see exactly what's happening? Thanks! 

Hi Peter,

I was publishing locally to a folder on my C: Drive but apparently Storyline didnt like that. It kept reverting to the My Articulate Projects folder. I let it publish there and it worked. I copied and pasted the files to where I usually keep them. Odd.  Thank you for responding!

I'm having the exact same issue and will use the case submission tool so you can see it. I know this is not how SL is supposed to function!

Thanks, Holly. We'll look forward to helping get it resolved.

I am having the same problem... If the web object is a picture... no problem...if the object is an HTML interactive applet, the cycle starts, but stops before the publishing is complete.

The frustrating part was it was working fine a few days ago.... I have tried rebooting.....

Thank you for your support

Hey JIm, 

Sorry for the trouble. Sounds like something we'd be happy to take a closer look at. Mind opening a ticket and sending us your .story file so we can help troubleshoot this? Thanks!

I tried to send sample files, but the icon on the submit button kept going around.

Hi Jim, 

How large is your file? Are you able to successfully submit in a different browser, by any chance? If it'll make it easier, you can open a ticket first and send your file later, directly to the engineer who takes your case. 

Hi,

I solved the Storyline publish issue... I had a file in a folder that storyline did not recognizer....

Jiom

Glad to hear it, Jim. Thanks for checking back in