I have tried several times to publish my story to video. As it is publishing, it gets about half way through then I get an error that something went wrong. It seems to happen when the audio portion starts on the publisher.
It still gives me the window to preview, and when I do, everything is there except the audio. I have published this to video successfully about two years ago. I made some changes to the various slides and a few re-narrations, but that is it.
Any advice on how to get this published?
Thank you for any help or insight you can provide!
On my end, I was able to hear audio in the video output of your project file. I've attached a copy of the video output so you can test if you will be able to hear audio as well. For your reference, here are the publishing settings that I used for your course:
If using the same settings still results in no audio for you, try doing a repair of Storyline 360 to see if this helps.
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Hi Tracey,
Thanks for reaching out!
On my end, I was able to hear audio in the video output of your project file. I've attached a copy of the video output so you can test if you will be able to hear audio as well. For your reference, here are the publishing settings that I used for your course:
If using the same settings still results in no audio for you, try doing a repair of Storyline 360 to see if this helps.