I have a slide in Storyline that contains an mp4 file and narration. I want to publish the slide in video format using the new feature of "publishing to video", but when I publish it and open the video, it's a static image.
Hi there, thanks for reaching out! Really sorry you're having trouble with the new publish to MP4 feature.
I just did a quick test, and I was able to successfully publish a Storyline slide with a MP4 video and a MP3 audio file on the same slide.
Could you share your file with our team here? I'd like to get this in the hands of our Support Engineers so we can get this sorted as soon as possible.
Great news! We just released another update for Articulate 360, and included a few important fixes and new features, you'll find a synopsis of those in the release notes here.
The item you'll be interested in is how we fixed an issue where video output is just a static image when you publish for video a slide with Peek screencast
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
I'm using this feature for the first time right now, and to publish 9 slides with basic transitions and animations, it's still encoding over an hour after pressing Publish.
Hi there, Hannah. Publishing to video does take longer than other publishing methods. Would you be able to share your .story file here for me to test publishing?
With the diversity of processing power, resource allocation, and actual project content, it's tricky to set a baseline for expectations on how long publishing to video could take. But I'm happy to try on my end and let you know!
5 Replies
Hi there, thanks for reaching out! Really sorry you're having trouble with the new publish to MP4 feature.
I just did a quick test, and I was able to successfully publish a Storyline slide with a MP4 video and a MP3 audio file on the same slide.
Could you share your file with our team here? I'd like to get this in the hands of our Support Engineers so we can get this sorted as soon as possible.
Done!
The case number is:
01249717
Hi all,
Great news! We just released another update for Articulate 360, and included a few important fixes and new features, you'll find a synopsis of those in the release notes here.
The item you'll be interested in is how we fixed an issue where video output is just a static image when you publish for video a slide with Peek screencast
Just launch the Articulate 360 desktop app on your computer and click the Update button for each application. Details here.
Please let us know if you have any questions, either here or by reaching out to our Support Engineers directly.
I'm using this feature for the first time right now, and to publish 9 slides with basic transitions and animations, it's still encoding over an hour after pressing Publish.
Does it take this long for others?
Hi there, Hannah. Publishing to video does take longer than other publishing methods. Would you be able to share your .story file here for me to test publishing?
With the diversity of processing power, resource allocation, and actual project content, it's tricky to set a baseline for expectations on how long publishing to video could take. But I'm happy to try on my end and let you know!
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