Publishing to CD and using the "print results" function

Jul 09, 2019

Hello,

Is it possible to publish to CD (for use without internet connexion) and use the function "print results"? 

I tried, but when I click "print results" IE opens an empty page.

I find that quite strange because I publish a offline version, so I am not supposed to a have Internet connexion. Also because IE is not my by defaut browser, so why it opens first? And finally, when I copy paste the link to Google Chrome or Firefox it does not work either. 

Any tips on that?

Thank you in advance.

Ksenia

5 Replies
Ashley Terwilliger-Pollard

Hi Ksenia,

As Phil mentions, the CD output runs off of Internet Explorer and the Print screen will show a new IE page where the learner would view results. 

Here's how to check if Internet Explorer is using compatibility mode: 

Option 1: Change Your Compatibility View Settings

  • Click the gear icon in Internet Explorer (or click the Tools menu if it's visible), then choose Compatibility View settings.
  • If the website where your course is hosted is listed in Compatibility View, select it and click Remove.
  • Also, if you're using an intranet, such as SharePoint, to host your course, temporarily uncheck Display intranet sites in Compatibility View.
  • Click Close, then launch your course again. If the page is still blank, try the following method.

Option 2: Use the Developer Tools to Switch Document Modes

  • Click the gear icon in Internet Explorer (or click the Tools menu if it's visible), then choose Developer Tools. They'll open across the bottom of your browser.
  • On the right side of the developer bar, you should see an icon that looks like a computer monitor and a smartphone with a number beside it. When you hover over the icon, a tooltip will say Document mode (with a number). Click the icon to display a list of Internet Explorer version numbers.
  • Select version 11, then launch your course again.

Let us know if that helps!

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