Publishing to Video- Not processing after 3 hours

Dec 16, 2022

Does anyone have the best way to publish to video from Storyline?  Best settings for quicker processing?  I only have 4 slides with mostly text and it is taking over 4 hours and process still not complete.  I am on a high-speed network.  This seemed to happen after an Articulate update.   Thank you

4 Replies
Judy Nollet

You mention being on a high-speed network. Are you trying to publish over the network? If so, I suggest you try publishing directly to your PC. 

If you have been trying to publish locally and it's taking that long, there's something else going wrong. In that case, I suggest you contact Articulate support directly. You can do that here: https://articulate.com/support/contact/case 

Luciana Piazza

Hi Robin! So glad to hear that Steve was able to help you troubleshoot in this thread! 

It looks like part of your email signature came through when you replied via email. You can remove that if needed by clicking ‘Edit’ beneath your response. Here’s a quick Peek video if you need help.

Have a great start to your week!