Pull info from LMS

I am trying to pull information from the LMS and save into Storyline variables. To start off, I'm trying to grab the user's name. I used the Javascript code shown in this thread: http://community.articulate.com/forums/t/15117.aspx but it doesn't work for me.

Do I have to change something based on the particular LMS I'm using? What could be the problem?

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