Question Attempts Failing

I''ve uploaded to SCORM Cloud and I'm seeing these same issues.  The multiple choice questions don't allow multiple attempts, even though I've specified multiple attempts.

Hi Sharon!

It looks as if you are wanting to provide answer level feedback on these question types, and you need to be sure that you change the scoring to by choice as opposed to by question.

This should allow the multiple attempts that you are expecting and explains why the others perform differently, because those are truly scored by question

Thanks, that worked.

Sharon

Glad to hear it, thanks for popping back in with an update

Ouch, that fixed the attempts but broke the scoring!!! Once I set the multiple-choice questions to score by choice, my scores started doing strange things. I have 10 questions worth 10 points each, but suddenly my grades have decimals, like 57.2%. I did set the correct choice to 10 points and set the other incorrect choices to 0 points, so I'm not sure what's happening. When I change back to "grade by question" then my scores are once again multiples of 10, but that of course isn't desirable because it prevents students from multiple attempts per question.

I also don't understand why the Quiz Bank screen doesn't control the number of attempts on a question. Why should I use "grade by choice" when this option exists? On the same note, why not use the Attempts menu in the question to set the attempt? (See image.) I don't understand what "grade by choice" has to do with the number of attempts. It seems like it's just a scoring mechanism.

Hi Sharon! There are multiple ways to do the same thing in Storyline.

The suggestion I shared to 'grade by choice' was due to the way you set your questions up and prevented you from having to a lot of things with layers and triggers. All of your other questions had the standard Correct, Incorrect, and Try Again layers, but these questions had custom layers due to how you had the feedback set, which was by choice.

All of your layers for those questions were set to go to the next slide and were not allowing re-attempt, so if it's easier for you to adjust your layers, you could do that as well.

So even though I always set the attempts on the quiz bank screen, layers and triggers that I never touched were in the background tripping me up? Wow. I understand and usually like that Storyline has multiple ways to do things, but this is NOT one of those instances. It seems like the attempts control should do their assigned job and control attempts, and there shouldn't be contradictory triggers on random layers that I never touched. I could see the "multiple ways" argument if I deliberately wanted to mess with triggers to override the attempts controls, but that isn't the case here. I used the dialog boxes the entire time. This happened behind my back without my knowledge.

And it still doesn't explain why my scores suddenly started showing decimals when my 10 questions are worth 10 points each.

On the plus side, switching the scoring from "by question" to "by choice" and back to "by question" seems to have reset something, and now my attempts work, and my grades aren't wonky.