Question Bank changed dimension of presentation screen?

Something strange is going on.  I have several question screens that play fine. However, once they're in a question bank the presentation area for the entire course gets squeezed...resulting with about a 1/4 space on the sides.  If I remove the question bank everything is fine again.  

Any ideas why?

18 Replies
Christie Pollick

Hi, CK1 -- Many thanks for reaching out here! Can you confirm that you are seeing this behavior when you test your published output in the intended environment, as well? You may also want to try importing the file into a new file. If you are still having issues, you might want to check out this repair for Storyline.


Attached is a stripped down Story file.  If you preview the entire course using the Quiz bank, you'll see how the screen is condensed.  However, when you take the same slide out on it's own and remove the Quiz bank it will play fine.  

Hope you can figure this out.  It's probably something really simple and obvious.  :-)



Leslie McKerchie

Hi CK1!

I'm seeing the same behavior with the question bank slide and the regular quiz slide when I preview. I see from your images that you are seeing something different though.

Do you have the same layout applied to both slides?

I'd love for our support team to take a look at this. You can share with them here.


Yes,  Victor and I have been troubleshooting.  Turns out there's some sort of issue when using a top bar feature.  In this case, I didn't use a Menu in the top bar...resulting in more real estate on top.  Everything was fine until I used the Question Bank for some reason.  With a Question Bank, the screen condensed... this happened  for the entire project, not just the questions in the Bank. 

However, if I add the Menu feature to the top bar, then everything is fine with or without the Question Bank. 

It's not really a fix, but at least there's some sort of pattern to work around.